Shipping Policy

Thank you for shopping with Avex Store.

We are proud to offer worldwide shipping. Please read our shipping policy carefully before placing your order.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on weekends or public holidays.
• During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days
• Canada: 7–15 business days
• United Kingdom: 7–15 business days
• Australia & New Zealand: 8–18 business days
• Europe: 7–18 business days
• Asia: 5–15 business days
• Rest of the World: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on the customer's location and selected shipping method.

From time to time, we may offer Free Shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Tracking information may take 24–72 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately before your order is shipped.

Lost or Delayed Shipments

While we work with trusted shipping partners, delays may occasionally occur due to customs clearance, weather conditions, or carrier issues.

If your order has not arrived within 30 business days, please contact us so we can investigate the shipment.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 7 days of delivery with your order number and clear photos of the issue.

We will review your claim and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: contact.avexstore@gmail.com